eQCM Overview
The Amadeus software solution for Enterprise Quality and Compliance Management (eQCM®) is a powerful web-based solution that enables organizations to comply with requirements stemming from ISO standards and manufacturing regulations (ISO 9001, ISO14001 GxP, FDA 21 CFR Part 11), financial reporting and governance regulations (SOx, CA Bill 198), and other industry standards and risk-based regulations. eQCM® is designed for maximum flexibility and easy adaptation to organizations’ unique Governance, Compliance & Risk management (GRC) processes.
eQCM® is helping organizations in a wide variety of sectors manage and control compliance and quality by automating processes such as document management, corrective and preventive actions nonconformances and defects, complaints management, audits, training, incident management, corporate governance and other related quality and business processes. eQCM® is also coupled with powerful business intelligence capabilities, enterprise content management , and related technologies that help organizations achieve sustained compliance.
eQCM Unique Value Proposition
- eQCM® has a process-centricversus document-centric approach to regulatory compliance. Early generations of compliance management systems were based on a “document-centric” paradigm. The documents were the core of many business activities and from those documents certain information was to be extracted for various business purposes. However, information/documents are an input or output from a process. With the flexible process approach, we put the power in the hands of the user to configure, without any IT or Amadeus intervention, their needed processes.
- eQCM® is integrated to robust document management systems. Because documentation is an important aspect of a company’s governance, risk and compliance requirements, it is important to store the documents in a controlled and secure environment.
- eQCM® has a holistic approach for risk. Traditionally, companies have managed risk in silos depending upon the domain (safety risks, product quality risks, financial risks, credit risks, etc.). Systems developed just for SOX 404 have been too limited (silo approach) to be applied for general risk management. Conversely general ERM solutions developed with the portfolio approach have been too generic to deal effectively with all the specific approaches for the different domains such as financial reporting risk versus employee job hazard risks and too generic to consider localized factors in a global framework.
- eQCM® technology allows extensive use of flexible structures and libraries to ensure that the organization’s information can be mapped in the system rather than having the system dictate constraints on how the information can be mapped.
- eQCM®’s integrated compliance processes allow the organization to track all or a subset of activities occurring in the organization.
- eQCM’s In Control Approach prevents inefficiencies and promotes continual improvement. eQCM’s powerful In-Control view allows organizations to be and stay in control of all their processes with effective statistics, trends, configurable search capabilities and alert notifications.
- eQCM is a configurable out-of-the-box solution. Implementations and modifications due to changes in organization’s processes can be performed quickly without intervention from IT or Amadeus.
Report. Analyze. Monitor.
The eQCM Compliance Intelligence module empowers users to make more informed decisions by providing timely, relevant, and accurate answers to their business questions. The eQCM® Compliance Intelligence offers easy-to-configure dashboards and reports to facilitate compliance monitoring and reporting against all key compliance performance indicators (+)
